OpsGym

Policy Name & DescriptionStatusEndpoint PathOpen ReviewsTotal RunsLast UpdatedActions
Refund Policy

Decide whether refund actions should pass, fail, or wait for review.

Needs Review
/api/policies/refund-policy/decision
13Jun 28, 8:00 AM
SLA Breach Compensation

Approve payouts and credits when service level agreements are breached.

Needs Review
/api/policies/sla-compensation/decision
12Jun 28, 8:00 AM
Account Suspension Escalation

Decide whether an account should be suspended for suspicious login activity or security alerts.

Needs Review
/api/policies/account-suspension/decision
11Jun 28, 8:00 AM
Subscription Cancellation Save

Decide whether to offer subscription cancellation retention plans, free trials, or process standard churn.

Needs Review
/api/policies/subscription-cancel-save/decision
11Jun 28, 8:00 AM
API Rate Limit Override

Approve temporary API rate-limit increases for VIP clients or system testing.

Active
/api/policies/api-rate-limit-override/decision
01Jun 28, 8:00 AM
Hardware Warranty Claims

Evaluate return requests and hardware replacements for device defects.

Needs Review
/api/policies/hardware-warranty-claims/decision
11Jun 28, 8:00 AM
Credit Limit Extension

Assess business requests for short-term credit line extensions.

Quiet
/api/policies/credit-limit-extension/decision
00Jun 28, 8:00 AM
High-Value Fraud Check

Analyze transactions with high fraud indicator scores to approve, decline, or hold.

Needs Review
/api/policies/high-value-fraud-check/decision
11Jun 28, 8:00 AM
Beta Access Enrollment

Approve application accounts for advanced closed developer beta features.

Needs Review
/api/policies/beta-enrollment/decision
11Jun 28, 8:00 AM
GDPR Data Erasure Validation

Validate deletion requests to comply with legal erasure standards.

Quiet
/api/policies/gdpr-erasure-validation/decision
00Jun 28, 8:00 AM
Content Moderation Flags

Flag user content violating community guidelines or copyright requirements.

Active
/api/policies/content-moderation/decision
01Jun 28, 8:00 AM
Chargeback Dispute Mitigation

Decide whether to dispute or accept credit card chargebacks.

Needs Review
/api/policies/chargeback-dispute-mitigation/decision
11Jun 28, 8:00 AM
VIP Support Routing

Determine support queues for high-priority user tickets.

Quiet
/api/policies/vip-routing-escalation/decision
00Jun 28, 8:00 AM
Referral Reward Verification

Validate referral bonuses to prevent abuse or gaming of reward programs.

Quiet
/api/policies/referral-reward-verification/decision
00Jun 28, 8:00 AM
Partner Reseller Validation

Verify resale certificates and tax IDs for corporate reseller accounts.

Quiet
/api/policies/partner-reseller-validation/decision
00Jun 28, 8:00 AM